Contoh percakapan Bellboy dengan Tamu- Conversation between Guest and Bellboy
Hi, I'd like to share the material about conversation between Guest and Bellboy as below: (Bellboy same with porter.) (Saat tamu baru sampai di hotel, dan bellboy/porter membantu untuk membawakan barang bawaann tamu) B: Good Morning sir/ ma'am, welcome to Glamour Hotel, I am Eka as a porter. may i take care of your luggages please. G: Sure of course. ( Double check jumlah barang bawaan tamu dan pastikan lagi ke tamu jumlah barang bawaannya dan kondisinya, tidak lupa untuk menanyakan nama tamu terlebih dahulu untuk mempermudah pengisian luggage tag ) B: Excusme sir/ma'am, you have 2 suite cases with good condition, is that correct? G: Yes that is correct. B: May i have your name please? G: Sure, i am Laura Smith. (Setelah mengetahui nama tamu lalu lengkapi luggage tag dan arahkan tamu untuk registrasi ke Reception) B: Certainly Ms. Smith, Could you come to the reception counter please? In this way please.( sambil menunjukan arah ke reception) G:...